Returns & Exchanges
At Everest Beds, we want to ensure you achieve the perfect night's sleep with our premium mattresses and bed frames. If you are not completely satisfied with your purchase, you may return your items within our 100-night trial period for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and reason for return to begin the process.
- 2.Prepare the Item
Ensure the product is in its original condition; for hygiene reasons, mattresses must be used with a protector and be free of any stains or damage.
- 3.Schedule a Pickup
Our logistics team will coordinate a convenient time to collect the bed or mattress directly from your home, free of charge for most mainland locations.
- 4.Receive Your Refund
Once the item is inspected at our facility, we will process your refund to the original payment method within 5-7 business days.